We are aware of an issue that resulted in some ACH payments with a due date of April 28 being drafted twice. Duplicate payments have been reversed and refund processing times may vary depending on your bank. We sincerely regret any inconvenience this may have caused. For further assistance, call 915-594-5500.

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Community

Speakers Bureau

With advance notice, El Paso Water’s Speakers Bureau welcomes the opportunity to speak to your civic organization, school, business group or other forum.
Possible topics that our staff experts can address:
  • Our Aquifers
  • Conservation
  • Desalination
  • Flood Control
  • Leak Detection
  • Advanced Water Purification Facility (Proposed)
For more information please contact:
Christina Montoya at  cmontoya@epwater.org

 

Citizens Academy

The Citizens Academy is an opportunity for emerging leaders in El Paso to learn about the region’s challenges, water supply plans and infrastructure needs.

We will be accepting applications for 2026 in December 2025. Interested candidates should submit a letter of interest and as to why you would like to participate in the academy along with your resume (or general background summary) to  publicaffairs@epwater.org.

 

Tours

El Paso Water offers free tours of our facilities to community groups, business and professional groups and schools with the goal of increasing awareness of our operations.

  • Water plants
  • Wastewater plants
  • International Water Quality Laboratory
  • Stormwater system
  • Our TecH2O Learning Center is a top field trip destination for schools and has age-appropriate interactive exhibits.

All tours require advance approval. Please reach out to  conservation@epwater.org or call 915-621-2000 to schedule a tour.


Desalination Plant

Jonathan Rogers Plant

 

Education and Outreach

Our TecH2O Learning Center is our hub for teachers and students. In addition to our facility and exhibits, we host special events and have educational materials, activity kits tied to TEKS curriculum and more to engage young people. Go to TecH2O for more information.

 

Charity of Choice

El Paso Water employees each year choose one charity and concentrate on making a big difference for that non-profit organization.

Employees host fundraising events on personal time and give of their time, money and talent to show their generosity and spirit of service.

Since 2009, the program has raised a combined amount of almost $291,000. Past Charity of Choice partners include:

  • USO
  • Project Vida
  • AVANCE
  • The Rescue Mission of El Paso
  • Operation Santa Claus

To be considered as the Charity of Choice partner, letters to the utility need to be submitted by January 1 of that year. Be sure to include non-profit status, whether you are locally-based or connected to a national organization, specific needs you have, and why your non-profit should be our next Charity of Choice.

An employee committee selects the Charity of Choice partner in late January, and the Public Service Board provides approval, usually in February.

For more information please contact:
Luz Holguin at  Leholguin@epwater.org


Salvation Army

Opportunity Center