We are aware of an issue that resulted in some ACH payments with a due date of April 28 being drafted twice. Duplicate payments have been reversed and refund processing times may vary depending on your bank. We sincerely regret any inconvenience this may have caused. For further assistance, call 915-594-5500.

Senior Leadership

Lisa Franklin Rosendorf

Lisa Franklin Rosendorf

Chief Communications & Government Affairs Officer

Rosendorf joined El Paso Water in 2015 and oversees communications and government affairs and the TecH2O Center, which leads conservation and educational outreach. Rosendorf brings several years of expertise in the public affairs arena. Before coming to the utility, she served as division leader for communications and government affairs at Los Alamos National Laboratory. She has in-house and agency experience creating strategies to help Fortune 500 companies to be effective in corporate communications, government relations, community relations and crisis management. Rosendorf has a Bachelor’s degree in Communication from Trinity University.