Citation FAQ(old)

Verbal and/or Written Warnings

My written warning states I have to repair a leak. How long do I have for repairs?

You have 5 working days to repair a leak. If you are unable to repair within the 5 days, it is the customer’s responsibility to call the El Paso Water Conservation Department at (915) 594-5508 to request an extension.

I received a warning, will a Code Compliance Officer come back to check on my residence?

A Code Compliance Officer will re-visit a warning only if they require you to repair fixtures, irrigating schedule, and/or make the necessary changes that stop the wasting water that is defined in Chapter 15.13 - WATER CONSERVATION | Code of Ordinances | El Paso, TX | Municode Library. (Ord. 15.13.030)

Citations

I have just received a Class C misdemeanor citation. What does this mean?

A trained Code Compliance Officer has observed a violation of the city's water conservation ordinance at your residence or place of business.

Will the citation be on my record?

Yes, once you receive a citation it will be on record at the Records Division of the El Paso Police Department.

What happens next?

You must appear at an arraignment hearing stated on your citation at El Paso Municipal Court’s Northeast site, 9600 Dyer St, El Paso, TX 79924 between the hours of 8:30 a.m. - 11:30 a.m. or 1:30 p.m. – 4:30 p.m.

What is an arraignment hearing?

An arraignment is your first appearance before a judge. It is the court date the officer assigned to you when your ticket was issued. The date is at the top of your ticket, above your signature, where you promised to appear on that date and time.

Where can I go to pay for this citation?

Please visit The City of El Paso website to see payment options under Fines and Payments.

I paid my citation; do I still have to appear at my arraignment hearing?

No, once the citation has been paid you no longer need to appear at your arraignment. We recommend keeping a copy of citation and receipt of payment for your records.

What happens at the arraignment hearing?

The arraignment hearing is for the judge to explain the charges against you, to explain your rights and options to you and to take your plea on the charges for which you were cited by the Code Compliance Officer.

May I reschedule my arraignment hearing?

No, arraignments may not be rescheduled. However, you do have the following options:
  1. You may skip the arraignment and request a trial date, if you do so before your arraignment date.
  2. You may waive the arraignment and request a regular trial date.
  3. You may pay the citation in full and request a trial date. If the judge finds you not guilty at the trial or the case is dismissed, a refund will be issued to you for the amount the judge authorizes.

I missed my arraignment hearing. Now what?

When you received the citation, you promised to appear. If you fail to appear as promised, the judge may issue an arrest warrant for you. If a warrant is issued, you can be arrested by the El Paso Police Department or other law enforcement agencies. 
There is a short period between the arraignment date and the issuance of the warrant. If you contact the Court before the arrest warrant has been issued:
  1. You may pay the citation in person, online or by mail.
  2. You may request a payment plan.

More information on court processes, link here: Court Processes FAQ

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