Older Stories

Yesenia Castro, Charity of Choice committee member, helps Alicia Guzman into her residence at La Casa de las Abuelitas homeless shelter, which houses elderly women.
Employees make impact on nonprofits
03/30/2020
Each year, EPWater employees plan and host fundraising events on personal time for a charity approved by the Public Service Board. Since 2009, employees have raised more than $367,000 for 11 local charities. Among past recipients are Law N Paws and Operation School Bell.
Read More
clear
The removal of wipes at a wastewater treatment plant.
Don't Flush Wipes or Paper Towels
03/20/2020
With the shortage of toilet paper due to the coronavirus outbreak, many people are turning to wipes and paper towels instead. Disinfection wipes are used in every household as people try to sanitize anything and everything 24/7. But before you try to flush them down the toilet, heed this warning: there is no such thing as a flushable wipe.
Read More
clear
We’re serious about water
We’re serious about water
03/17/2020
EPWater invests money in state-of-the-art equipment and facilities, tests water continuously through all phases of treatment and distribution to the customer, and ensures employees receive training in the leading water quality practices and technologies.
Read More
clear
EPWater’s International Water Quality Laboratory actively monitors water quality and collects 45,000 samples annually testing for metals, microbiological components, water quality compounds and organic substances down to the parts-per-trillion level.
Considering a home filtration system? Do research
03/16/2020
Companies selling home filtration systems may allege that El Paso tap water is unsafe to drink. But El Pasoans have every reason to be confident in their tap water quality.
Read More
clear
Women make strides in EPWater positions
03/09/2020
At EPWater, more and more women are now working in positions traditionally held by men.
Read More
clear
Alan Shubert, Vice President for Operations and Technical Services, presents a check to Mayor Dee Margo.
City gets help to become more water smart
03/06/2020
El Paso Water presented a check for $25,000 to the City of El Paso at their Council Meeting on Feb. 18 to help make more municipal buildings water efficient.
Read More
clear
David Ross Assistant Administrator of Water for EPA
EPA official David Ross talks ‘El Paso’
03/04/2020
Moments after the Environmental Protection Agency (EPA) unveiled the National Water Reuse Action Plan at their headquarters in Washington DC, David Ross Assistant Administrator of Water for EPA, sat down with El Paso Water to discuss the plan and discuss how El Paso Water plays an important role in the effort.
Read More
clear
Aide Fuentes has advanced from the lowest engineering position to Wastewater Treatment Manager during her career at El Paso Water.
Female engineers climb leadership ranks
02/20/2020
El Paso Water is building diversity in leadership for women in the water sector, with six female engineers at the helm.
Read More
clear
The Sam Snead Tunnel will have the potential to send over 350,000 gallons per minute of stormwater to the Pico Norte Pond.
Important East Side stormwater project underway
02/18/2020
Residents along Sam Snead Drive in El Paso are looking forward to improved flood control as El Paso Water overhauls the stormwater system in the Pico Norte area.
Read More
clear
Construction of the El Paso Water Wastewater System in Montana Vista started in December 2019.
EPWater goes to great depths in Montana Vista
02/16/2020
Because the Montana Vista Wastewater system is gravity-based, that gravity flow had to be designed. To achieve the necessary four-degree slope, the deepest manholes at the bottom of the system are a whopping 30 feet deep.
Read More
clear
Monica Barrera expresses her thanks on behalf of La Posada Home at the PSB meeting on Feb. 12.
La Posada is 2020 Charity of Choice
02/15/2020
La Posada Home, a shelter that has helped redefine the lives of El Paso families affected by domestic violence, was approved by the Public Service Board on Feb. 12 as El Paso Water’s Charity of Choice for the 2020. The selection kicks off an employee-organized fundraising season.
Read More
clear
Calling all future engineers!
01/24/2020
Every year, thousands flock to cross the Golden Gate Bridge and travel the famed Route 66. Infrastructure is everywhere you look – even underground – and chances are that technology either helped build it or helps test and maintain it. To inspire the next generation of engineers, El Paso Water is hosting a free, family friendly event called DiscoverE – Building Curiosity.
Read More
clear
The PSB approves the FY 2020-21 budget.
Approved budget targets rehab, sustainability
01/08/2020
The Public Service Board (PSB) approved the El Paso Water Budget for fiscal year 2020-21. There is no increase to stormwater fees, but the new budget includes a 5% increase to water and wastewater rates. Beginning March 1, the average residential customer will see an increase of about $2.81 on their monthly bill.
Read More
clear
Image by G J Whitby from Pixabay
Protect your pipes or buy a swimsuit
01/03/2020
According to property repair experts, a broken ½ inch water pipe could spill as much as 50 gallons per minute depending on the size of the break. EPWater urges customers to protect their pipes in cooler weather.
Read More
clear
Anai Padilla (clockwise from left), Evelyn Rios, Kimberly LaBree and Teresa Alcala form the Desert Mountain Chapter, which serves Texas, New Mexico and Mexico. Photo courtesy of Texas H2O
All-female committee features EPWater employees
12/30/2019
Teresa Alcala and Anai Padilla are raising El Paso Water’s profile as members of the all-female Desert Mountain Chapter committee of Texas AWWA.
Read More
clear
What's in my water... bill?
What’s in my water… bill?
12/24/2019
Customers usually know exactly what they’re getting for their money when they receive a bill. Most can glance at the pump for the price of gas, look at a list of items at the grocery checkout or they know how much data is in their phone plan. But do you know what you’re getting for your monthly El Paso Water bill?
Read More
clear
Let it snow at TecH2O
12/20/2019
A Winter Waterland event will kick off the center’s new H2Open House Series designed to educate and engage youth during school breaks throughout the year.
Read More
clear
Phase two of the project will now improve the Sam Snead Storm Drain from Pico Norte Road to Lee Trevino Drive.
Stormwater investment directly benefits thousands
12/18/2019
El Paso Water invested $1.9 million in the first phase of Pico Norte Stormwater Pond improvements. As a result, over 1,100 properties were officially removed from the FEMA flood zone.
Read More
clear
Photo courtesy of Sun Bowl Association. About 30 employees volunteered more than 500 hours to build the float.
Water Wars wins 2nd Sweepstakes Award
12/09/2019
When El Paso Water’s 2019 Sun Bowl Parade entry – dubbed Water Wars – rolled up, it was clear to bystanders and competitors that utility employees had built another Sweepstakes Award winner.
Read More
clear
Congealing can happen after you send it down the drain, blocking pipes that can cause untreated wastewater to back up into homes and businesses, resulting in high cleanup costs.
United, we can Defend Our Drains
11/25/2019
The last thing anyone wants to think about concerning Thanksgiving meals is the dishwashing that will inevitably follow. But alas, El Paso Water wants you to think about this very important aspect, especially when it comes to disposing of fats, oils and greases, also known as FOG.
Read More
clear
TWDB Regional Manager of the Panhandle and West Regions of Texas Lee Huntoon, EPWater President and CEO John Balliew, Texas State Representative Mary Gonzalez and County Commissioner Vince Perez
Montana Vista celebrates project groundbreaking
11/20/2019
In the end, the official groundbreaking for Phase I of the Montana Vista Wastewater Project was all about the community. The project will bring first-time wastewater service to nearly 800 residents in Far East El Paso.
Read More
clear
Heavy Equipment Operator Albert Gonzalez and Heavy Equipment Trainer Supervisor Frank Rittel helped helped test the hands-free radio headsets.
Innovative tech improves safety at work sites
11/12/2019
Drawing inspiration from a television show, El Paso Water tests hands-free radio headsets to improve communication and safety at work sites.
Read More
clear
“Maintenance is a vital part of the operation,” said Superintendent Mike Parker of the Jonathan Rogers Water Treatment Plant.
Exit river, enter maintenance at plants
11/01/2019
River water season has officially dried up for the year, kicking off the beginning of maintenance at El Paso Water’s two river water treatment plants.
Read More
clear
For decades, employees have been trading ghost stories about El Paso Water's Robertson/Umbenhauer Water Treatment Plant.
Haunted Canal Plant? Employees swap ghost stories
10/28/2019
For decades, employees have been sharing ghost stories of the multiple sightings reported at the Robertson/Umbenhauer Plant – dubbed the Canal Plant by locals.
Read More
clear
El Paso Water joined forces with media partner KTSM to make “Imagine A Day Without Water” more of a reality.
KTSM Imagined a Day Without Water
10/24/2019
El Paso Water joined forces with media partner KTSM to make “Imagine A Day Without Water” more of a reality. For the fifth year in a row, water providers across the nation raised awareness about the value of water and the needed investment in water infrastructure.
Read More
clear
EPWater employees presented Law N’ Paws a check for $61,000 at the October Public Service Board meeting.
EPWater employees raise $61k for local charity
10/10/2019
EPWater employees organized various fundraising events after hours or on weekends, and raised $61,000 for Law N’ Paws. They presented a check to the rescue at the October Public Service Board meeting.
Read More
clear
A creosote (larrea tridentata) waits for planting on the south-facing slope of the levee.
Every detail counts, including the yucca plants
10/04/2019
When the project to construct the Silver Springs Arroyo Dam was completed in early October, a unique phase two to develop a site vegetation restoration plan began.
Read More
clear
the Fred Hervey Water Reclamation Plant treats wastewater to drinking water standards.
EPWater innovates to move water where needed
09/25/2019
At the September Public Service Board meeting, EPWater detailed its latest innovation to provide load-shifting capability that enables certain wastewater streams to shift from one treatment plant to another.
Read More
clear
John White, Garden Curator for UTEP’s Centennial Museum, host the Fall WaterSmart Landscape Series on Sept. 21 and Sept. 28 at El Paso Water’s TecH2O Learning Center.
Landscape series: growing fruit trees, edibles
09/16/2019
White, an arborist certified by the International Society of Arboriculture, will host the Fall WaterSmart Landscape Series on Sept. 21 and Sept. 28 at El Paso Water’s TecH2O Learning Center, 10751 Montana Ave. The sessions, both from 10 a.m. to 2 p.m., are free and open to the public.
Read More
clear
Plant Superintendent Ruben Montes led visitors through the Robertson/Umbenhauer Water Treatment Plant.
Canal Plant tour highlights water quality
09/12/2019
Superintendent Ruben Montes couldn’t wait to introduce the Robertson/Umbenhauer Water Treatment Plant to visitors who were there to tour and learn more about how the plant produces clean drinking water from Rio Grande water.
Read More
clear
Students get additional information on how to present their science projects at last year’s event.
Students to take over Science Fair Blast Off
09/09/2019
As one of the TecH2O center’s signature events, the popular Science Fair Blast Off offers students a one-stop-shop for ideas on science fair projects and an opportunity to learn about El Paso’s regional water resources and conservation.
Read More
clear
EPWater completed pilot testing in 2016 that successfully demonstrated that highly purified water can be consistently produced with the AWPF process.
EPWater gets $3.5m to move reuse project forward
09/06/2019
El Paso Water is one step closer to building the Advanced Water Purification Facility (AWPF) after the U.S. Bureau of Reclamation awarded the utility a $3.5 million grant through the congressionally-authorized Title XVI Water Reclamation and Reuse Projects.
Read More
clear
The four Archimedes screw pumps at the Jonathan Rogers Water Treatment Plant.
Ancient technology still at work today
08/07/2019
When the Rio Grande stopped flowing last fall, employees of the Jonathan Rogers Water Treatment Plant took advantage to do some major work to the four Archimedes screw pumps at the facility.
Read More
clear
A dragon head, most recently featured on El Paso Water’s 2018 award-winning parade float, is up for auction.
Auctions bear cash from utility’s trash
08/02/2019
Since Property Control began selling old utility property 3½ years ago, the public auctions have brought in over $100,000 in additional operational funds for the utility.
Read More
clear
Bobcats have been spotted at the Certified Texas Wildscape outside the TecH2O Learning Center.
Wildlife abounds at TecH2O Center habitat
07/22/2019
An array of flora and fauna welcome up to 5,000 visitors annually to the TecH2O Learning Center’s wildlife habitat, where desert cottontail, bobcats and rattlesnakes roam freely. Oh, my!
Read More
clear
Researchers Francisco Solis, Jr. and Juan Canales are working under the direction of UTEP Professor Dr. Anthony J. Tarquin to help EPWater determine which GAC is the most effective.
When it comes to smells, does the nose know best?
07/19/2019
For decades, El Paso Water has been using Granular Activated Carbon to remove substances that generate color and smell in untreated river water. But how do you measure which products do the best job? After all, smell and sight are subjective. Does the nose know best?
Read More
clear
Lupe Cintron, left, seeks assistance from Amistad on the AguaCares program.
El Paso seniors benefit from AguaCares
07/03/2019
The new program administered by Amistad helps El Paso Water customers who are low-income seniors with emergency financial assistance and conservation support. So far, more than 100 El Paso Water customers have been helped and hundreds of water-efficient showerheads have been distributed.
Read More
clear
Fire Station #14 received the Certified Water Partner recognition
Residents are water smart, who’s next?
06/21/2019
EPWater developed an agreement to provide the City of El Paso with a $25,000 grant to assist them in adjusting, repairing or replacing inefficient plumbing fixtures identified in the audit.
Read More
clear
Stormwater Prep
Stormwater crews heed monsoons year-round
06/17/2019
EPWater crews work on El Paso’s stormwater system year-round. So when storm events occur, they are available to respond quickly to public requests to pump water and remove debris. The illegally-dumped trash not only slows down the process, but it also hurts the system.
Read More
clear
Water released from Caballo Reservoir on May 31 is flowing into EPWater’s Robertson/Umbenhauer Water Treatment Plant.
EPWater welcomes the river
06/06/2019
Teeming with the benefits of a winter and spring’s bumper snowpack, El Paso Water is finally welcoming the Rio Grande. At long last, water released from Caballo Reservoir on May 31 is flowing into EPWater’s two river water facilities, said Water Supply Manager Ruben Rodriguez. Although EPWater is expecting half of its normal river water allocation.
Read More
clear
EPWater recognized 21 businesses at its Industrial Pretreatment Excellence Awards ceremony.
Working Together to Protect the Environment
05/21/2019
Over the past three decades, El Paso Water has partnered with industrial businesses to reduce the amount of pollutants released into the wastewater system. Setting standards for what enters the system helps the utility control the treatment process and guarantees that water released to the Rio Grande will positively contribute to the natural ecosystem.
Read More
clear
Water Festival participants
Upcoming Water Festival taps into arts, culture
04/25/2019
Are you excited about water? El Paso Water is hosting a 2019 Water Festival and the only question you need to ask yourself is, “What do I want to experience first?” With so many activities scheduled, EPWater's Water Festival is generating quite the buzz online and staff are expecting a record turn-out. The event runs from 10 a.m. to 2 p.m. April 27 at the TecH2O Learning Center.
Read More
clear
Donna Maxwell of Brown and Caldwell, at right in cap, discusses the preliminary rules and regulations required when equipping a well.
Visitors learn first-hand how wells work
04/22/2019
As the city waits to receive its shortened river supply in June, El Paso Water is closing in on a May 1 deadline to prime eight new wells for pumping fresh water into the distribution system. Visitors to a well-equipping event were privy to the behind-the-scenes action taken to prepare Well 42A, one of the eight wells included in EPWater's Drought Resolution Program.
Read More
clear
Texas Parks and Wildlife says additional warning signs perhaps some form of soft fencing will be installed to protect the birds from human intrusion.
Owls in danger receive new home
04/18/2019
An unusual visitor started making regular appearances at the construction site of the Thomas Manor Park Pond Improvement project a few months ago. As construction workers and engineers worked to deepen the pond and expand the stormwater infrastructure, they discovered an owl in the area.
Read More
clear
In 2016, EPWater piloted the Advanced Water Purification process.
El Paso Water leads in water reuse technology
04/12/2019
“I think it’s very exciting for El Pasoans to know that what we’re doing here in El Paso is going to change the water industry,” Gilbert Trejo, Chief Technical Officer, said. “The water community knows and understands that these treatment processes treat the water and produce a very high-quality water."
Read More
clear
Pipe tapping team eyes top state prize
03/28/2019
On April 4, four El Paso Water employees will take their places as coach, setter, cranker and copper during the Texas section of the American Water Works Association (AWWA) Pipe Tapping Competition in Houston.
Read More
clear
Charity of Choice Committee members Marilee Adrian (from left), Yesenia Castro, Israel Chavez, Michael Dubrule, Elijio Myers and Gerardo Gomez are pictured with Law N Paws organizers Eydie Prado and Detective Vanessa Acosta.
Charity of Choice raises funds for Law N Paws
03/25/2019
Launched in 2017, El Paso Police Department Detective Vanessa Acosta established Law N Paws to rescue four-legged victims of animal cruelty. This year, El Paso Water’s Charity of Choice Committee chose to advocate for the voiceless and raise awareness about a small nonprofit that rescues and rehabilitates abused animals.
Read More
clear
Participants during the landscape series will learn about smarter choices to include in their landscapes.
WaterSmart series fosters desert landscapes
03/12/2019
Expect El Paso Water’s Spring WaterSmart Landscape Series to get animated. In his more than 30 years of experience in forestry, Oscar Mestas – retired regional urban forester of Texas A&M Forest Service – has picked up a few tricks of the trade. Mestas’ sessions often involve student interaction, with some role-playing, performances and games.
Read More
clear
EPWater Project Manager Ivan Hernandez reveals the nickname of the tunnel boring machine “Robbie,” which was nicknamed after the Robertson Water Treatment Plant that recently celebrated 75 years.
Engineers Week - Teamwork fosters tunnel project
02/14/2019
As EPWater moves to address aging infrastructure across El Paso, the utility’s attention centered on replacing deteriorating lines in charge of providing water to the Downtown community. Complicating the project was the path of the water line, which required tunneling beneath 10 sets of railroad tracks, which had to remain in use. This meant the traditional open cut method or trenching could not be used.
Read More
clear
Frank Rittel, Heavy Equipment Training Supervisor, (center) shows a city employee how the training simulator works.
Simulator safely trains heavy equipment operators
12/21/2018
EPWater gets new high-tech training thanks to a simulator that can safely train operators. Hundreds of employees will soon receive this state-of-the-art training.
Read More
clear
Inspectors take on FOG
Inspectors take on fats, oils and grease
12/17/2018
El Paso Water’s Kyle Eckert and Luis Velasquez have heard all about the giant ball of grease – weighing 130 tons – that recently threatened to flood London’s streets with wastewater. The pretreatment inspectors for Environmental Compliance and Industrial Pretreatment want you to know that EPWater is working toward a cleaner city one drain at a time.
Read More
clear
After touring the Fred Hervey Reclamation Plant with Gilbert Trejo, Chief Technical Officer, CNN’s Dr. Sanjay Gupta and Trejo sampled the treated water.
CNN visits El Paso Water plants, spotlights water reuse
12/07/2018
CNN’s Dr. Sanjay Gupta visited El Paso Water’s Kay Bailey Hutchison Desalination Plant and the Fred Hervey Reclamation Plant in recent weeks and reported on El Paso’s conservation and water reuse efforts. Those who watched the report or read the story learned about El Paso Water’s innovation and resilience in the face of drought, and they saw the important roles the Kay Bailey Hutchison Desalination Plant and the Fred Hervey Reclamation Plant perform. But the online story’s headline raised eyebrows: El Paso to drink treated sewage water due to climate change drought.
Read More
clear
Water flows from the Fred Hervey Plant into an aquifer recharge basin.
Aquifer recharge trip offers bird’s eye view
10/29/2018
For more than 30 years, EPWater has been transforming wastewater into fresh drinking water at the Fred Hervey Water Reclamation Plant, then using it to recharge the aquifer. Guests received an up-close look at the recharge process.
Read More
clear
A “Pure Water” team member sets up the trailer for tour at the WateReuse Symposium in Austin, Texas in September of 2018.
A close look at water reuse
09/13/2018
The award winning “Pure Water” advanced water purification trailer, developed by a team from Arizona, will make a one-day stop at TecH2O on Sept. 15 during the free Science Saturday event.
Read More
clear
Sandbags at the Stormwater Operations Center
Don’t wait to protect your home with sandbags
07/06/2018
El Paso Water is urging local residents to proactively prepare for anticipated flood risks this summer by utilizing EPWater’s expanding free sandbag sites and hours.
Read More
clear
Fix A Leak
Water bill sky high? Might be a Leak!
03/19/2018
El Paso homeowner Sarah Guemez experienced first-hand how important it can be to identify a leak.
Read More
clear

El Paso Water | All Rights Reserved | Powered by CivicLive | © 2018 West Corporation