If a customer desires a change in irrigation days and hours, it is the customer's responsibility to apply for a variance and demonstrate hardship by contacting the Water Conservation Department at (915) 594-5508.
A Review Board can modify established schedules or approve requests for variances. Variances are based on the Review Board's recommendations and are usually granted to customers that, because of age or health, depend on someone else to do yard work, or for those out-dated irrigation systems that can't irrigate within the allotted time.
All variances are discontinued during water emergencies and drought Stages 2 and 3.