Report a Problem or Emergency

Emergencies: 915-594-5500

For emergencies such as main breaks, water quality or sewer overflows, please contact us immediately. We are available 24 hours a day, 7 days a week.

Please note that in the event of a large emergency, call volume may cause delays. As an alternative, please submit this form which will be delivered to EPWater staff.

Report a Problem or Emergency

Please select the Emergency Type (select Only Water, Sewer, or Stormwater Issue):

Emergency Information